2030 Artificial Intelligence Customer Expectations ML 
Hodusoft
AUGUST 29, 2024
The Current State of AI in BPO Contact Centers Do you know Artificial Intelligence (AI) is currently the hottest trend in various industries? AI or Artificial Intelligence is a technology used to create machines that can mimic various human functions like the ability to sense things, make decisions, and communicate.
Intercom
DECEMBER 14, 2023
Same with customer expectations of the tech. We’re probably only a year away from people expecting to be able to expand on text within a text field, as one simple example. For listeners, HAL 9000 is a fictional artificial intelligence character, the main antagonist in Arthur C. That’s not how ML works.
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