eglobalis

FEBRUARY 24, 2025

This article addresses and counters the unfounded predictions by some that customer experience will disappear by 2030, made by individuals more focused on garnering attention than on providing quality content on Linkedin. Customer experience is not disappearing by 2030. The truth is that CX will not disappear.

CX 314

CX B2B AI Innovation 314

CommBox

SEPTEMBER 20, 2021

Meeting their expectations is crucial to reduce customer churn and increase your business growth. Increases sales – Self-service support improves your customer experience by providing fast and efficient customer service, and it’s worth a lot for your business. Read the full case study.

AI 96

AI Customer Service B2C Real Estate 96

CommBox

SEPTEMBER 1, 2022

We’ve collected some of our proven best practices to deliver a great CX, and keep supporting your business growth without hiring new agents. By 2030, 85 million workers will be in shortage around the globe. To solve your agent shortage, you need to change the way you’re managing your customer communications.

Artificial Intelligence 40

Artificial Intelligence Omnichannel AI Touchpoint 40

SurveySensum

JULY 20, 2023

Customer churn is bad for any type of business and just like break-ups in real life, it stings. Customer churn affects not only your business growth but also hampers your brand’s reputation. This helps you better understand your customers and allows you to make informed decisions in improving the CX. companies lose $136.8

Retail 52

Retail Customer Feedback CX Social Media 52