Callminer

JULY 18, 2019

Our ongoing AI webinar series has been full of great audience questions on artificial intelligence, machine learning, and natural language processing. We wanted to highlight some from our most recent How to Use Topic Modeling to Extract Conversational Insights. Is topic modeling supervised machine learning (ML)?

Machine Learning 140

Machine Learning ML Artificial Intelligence Actionable Insights 140

VOZIQ

AUGUST 10, 2023

Bringing together disparate data sources helps you know your customers better, develop accurate predictive models, derive actionable insights and make explainable predictions. Use multiple ML models. Leveraging multiple machine learning (ML) models can help to uncover targeted and actionable CLV growth opportunities.

ML 40

ML Machine Learning Actionable Insights AI 40

Lumoa

JANUARY 24, 2024

Customer satisfaction drives key metrics like your Net Promoter Score (NPS). Satisfied customers are also paying customers, so keeping them happy also helps your bottom line. In 2024, delivering quality CX is so critical to business success that no Customer Experience Officer (CXO) can afford to overlook it.

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

Lumoa

FEBRUARY 14, 2024

This is where customers can switch to a new channel without needing to repeat themselves to a new agent. Don’t let your customers feel like just a number; add a human touch to your interactions. This CRM software will need AI and machine learning (ML) features to present a meaningful analysis of all that data.

Customer Experience 83

Customer Experience ML Social Media CX 83

VOZIQ

NOVEMBER 14, 2023

It’s crucial, as it sets the stage for the subsequent actions leading to sustained growth. Start by integrating data from various systems, including the CRM system, usage logs, customer satisfaction metrics and interactions. In tandem, assess the operations of contact centers and marketing channels.

AI 40

AI Net Promoter Score Predictive Analytics Artificial Intelligence 40

C3Centricity

JANUARY 4, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. 7 Ways to Deliver Awesome Customer Service.

Hospitality 62

Hospitality Hospitality Actionable Insights Artificial Intelligence 62

C3Centricity

JANUARY 13, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. 7 Ways to Deliver Awesome Customer Service.

Hospitality 77

Hospitality Hospitality Actionable Insights Artificial Intelligence 77