Lumoa

FEBRUARY 14, 2024

Provide valuable insight into customer journeys by mapping each customer interaction Eliminate the possibility of human error impacting a customer’s interaction with the company. If used correctly, CX SaaS can help make customers feel like they are receiving special treatment.

Customer Experience 83

Customer Experience ML Social Media CX 83

SurveySensum

SEPTEMBER 12, 2023

The unsatisfied customers are encouraged to report issues or problems through in-app surveys or on platforms like Discord. To show appreciation for users’ help in identifying and addressing these issues, the game rewards users with in-game currency or other bonuses.

Non-Profits 52

Non-Profits Touchpoint Customer Feedback Actionable Insights 52

Zonka Feedback

DECEMBER 26, 2023

The future of surveys is here, powered by AI! In the ever-evolving landscape of data collection and analysis, Artificial Intelligence (AI) has emerged as a game-changer for survey tools. These innovative technologies are reshaping the way we gather and interpret information, providing unprecedented insights and efficiency.

AI 52

AI Artificial Intelligence Sentiment Analysis Customer Feedback 52