Remove Alaska Remove Customer Expectations Remove Customer Feedback
article thumbnail

10 Examples of Companies Delivering Superior Customer Service

Uniphore

Delivering great customer service above and beyond what people expect relies on various best practices and innovations like Conversational Automation solutions to resolve customer service challenges. The checkout clerk immediately handed him $145 because that was “what the customer wanted.”

article thumbnail

7 Ways to Improve Customer Focus

Aquire

With ever-evolving customer expectations, it can be challenging for businesses to differentiate themselves from the competition. A customer focus strategy ensures consumer needs are better met across all your interactions, reinforces the value your business brings and can set your company apart. Gather customer feedback.