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The Big Mistake People Make With Artificial Intelligence

Beyond Philosophy

This episode of The Intuitive Customer is a conversation with Bikram Ghosh, associate professor of marketing at the Eller College of Management at the University of Arizona, Tucson about AI in business today and what is possible for your business processes. Key Takeaways. Here, I would discover what drives value for each group.

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Execs in the Know Releases First Volume in a New Customer Experience Research Series

Execs In The Know

PHOENIX, ARIZONA, US, October 5, 2021 — Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Leaders Trends & Insights: Consumer Edition — the first volume of the company’s new, biannual CX research series.

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Call Center, Contact Center and Customer Experience Events – May 2018

Taylor Reach Group

Whether it’s the latest in technology and bot platforms, in depth case studies from major brands, ad agency experience, the latest tips and tricks from developers or chatbots 101, we searched high and low for the best in the business of bots. Loyalty Expo 2018 – May 15 – 17, Orlando, FL. Experience 2018 – May 15 – 17, Long Beach, CA.