Callminer

SEPTEMBER 1, 2020

While it may not have been our typical, in-person experience filled with cocktail hours and outdoor activities, there was no shortage of entertainment and powerful and engaging insight from the customer experience (CX) and contact center industry’s most influential leaders, and hands-on practitioners. The great online kick-off.

VOE 182

VOE Artificial Intelligence Contact Center Entertainment 182

Callminer

AUGUST 1, 2017

Compliance missteps occur. Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends. This juggling act severely impacts lead quality and quantity. Errors happen.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

ProProfs

JANUARY 6, 2022

Compliance training. You can use them for employee onboarding , product training, compliance training , and many other programs. Docebo is a cloud-based employee training platform powered by artificial intelligence. Create visual reports to ensure ongoing compliance. SCORM-Compliance. Customizations.

Compliance 52

Compliance Start-ups Education Non-Profits 52

Intercom, Inc.

AUGUST 9, 2018

First with Comic Chat, a graphical IRC feature built into Internet Explorer in the mid ’90s and now as Microsoft’s Vice President of Artificial Intelligence and Research, where she oversees the company’s Bot Framework and cognitive services. For more than 20 years, Lili Cheng has been shaping the way we chat.

AI 145

AI Machine Learning Start-ups Technology 145

SurveySensum

JULY 14, 2020

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. He currently works as Industry Director for Gaming, Media, Entertainment & Software at Oracle within their CX Intelligence Platform business. LinkedIn : [link]. Website : [link]. based AIM stock listed company.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132