CRS Virtual October 2021: Key Case Study and Panel Highlights — Part 1
Execs In The Know
NOVEMBER 29, 2021
And while what happens behind the scenes is often invisible to customers, customer-facing automation is now front-and-center in the form of artificial intelligence (AI)-powered applications, knowledge databases, IVRs, and more. Build for exceptional governance and compliance. Understand your foundational capabilities.
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