Hodusoft

NOVEMBER 27, 2024

Building Customer Loyalty: Insights and Best Practices for Transforming Your Business For every business, customer loyalty matters a lot. That’s because it’s just not viable for a business to start a venture, sell only one product once to every customer, and stay afloat for long.

Customer Loyalty 52

Customer Loyalty Contact Center E-commerce Omnichannel 52

Intercom, Inc.

MARCH 16, 2021

Preemptively identify recurring customer issues. But when your team is so busy managing day-to-day reactive conversations you may be wondering how you’ll find time to identify recurring customer questions and pain points, so you can begin proactively resolving issues. Educate customers on new features.

E-commerce 201

E-commerce Education Customer Satisfaction Start-ups 201

SurveySensum

DECEMBER 30, 2024

CustomerGauge is well known for its advanced capability in customer loyalty measurement via NPS; however, it doesnt have the perfect solution for every business. Its limited flexibility, complicated user management, and reliance on support for survey setup can slow things down and create inefficiencies.

Sentiment Analysis 52

Sentiment Analysis Machine Learning NPS B2B 52

Zendesk

OCTOBER 29, 2021

Parcel Panel (Support) is the best tracking app specially designed for millions of Shopify merchants, driving customer loyalty and increased sales by providing the best post-purchase experience. Connect with things like E-commerce tools to open OMS, WMS, PSP, straight to order pages. Parcel Panel.

E-commerce 98

E-commerce Contact Center Artificial Intelligence Invoicing 98

Hodusoft

JANUARY 30, 2025

By unifying customer interactions and providing customer service agents with real-time access to interaction history, companies can deliver personalized and efficient support. This eliminates the frustration of customers having to repeat their issues and fosters customer loyalty by making each interaction smooth and satisfying.

Contact Center 52

Contact Center Omnichannel Social Media Retail 52