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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Compliance missteps occur. Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends. This juggling act severely impacts lead quality and quantity. Errors happen.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. James has worked with both start-ups & top S&P 500 organizations, including co-founding a successful iGaming business that was successfully exited through sale to a U.K. LinkedIn : [link]. Website : [link]. Linkedin : [link] /.