Colorado Customer Experience Data Mining 
CX Journey
AUGUST 29, 2014
Leverage customer insights among your partner base to improve the customer experience and resist holding secrets. Act on VoP and VoC insights This summer a report drafted for a client clearly indicated their partner channel was killing their customer satisfaction and Net Promoter scores.
CX Journey
NOVEMBER 28, 2014
Convinced no Scottish Highlands mist is a match for three hardened Colorado mountain women, we soldier upward. What This Means for VoC and CX For customer experience practitioners, storms of negativity most often come in the form of little dark clouds known as colleagues. What’s the point of this customer experience junk?
Expert insights. Personalized for you.
64 
Let's personalize your content