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How Tesla Uplifts the Insurance Customer Experience

Lightico

The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia. But it’s the real-time element that’s the real game-changer, not just in terms of Tesla’s bottom line but in terms of being a leader in customer obsession, road safety, and innovation. Driven up Net Promoter Scores by 35%.

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Nurture Partner Relationships: Tough Jobs Require Strong Partners

CX Journey

Let it be known that such comments, compliments, complaints and innovation ideas are more than welcome. Act on VoP and VoC insights This summer a report drafted for a client clearly indicated their partner channel was killing their customer satisfaction and Net Promoter scores.

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