Compliance CRM Hospitality 
Hodusoft
SEPTEMBER 30, 2021
Healthcare call center software is set to become more sophisticated to keep up with the changing ecosystem and the need for a holistic hospital call center. . To make communication a seamless process, many hospitals are adopting healthcare contact center software. Post-Covid Reality: Healthcare contact and call center software.
CommBox
AUGUST 8, 2021
During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone and in-person service. Patients expect hospitals and other healthcare providers to deliver service digitally, as mentioned.
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CommBox
AUGUST 8, 2021
During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone service. Patients expect hospitals and other healthcare providers to deliver service digitally, as mentioned.
Hodusoft
JANUARY 18, 2023
Here is a list of some must-have features for call center software in the healthcare industry: HIPAA compliance: The Health Insurance Portability and Accountability Act of 1996 ( HIPAA ) is mandatory compliance for any business or professional working in the healthcare sector. FluentStream.
Hodusoft
OCTOBER 2, 2024
By leveraging our sophisticated call and contact center solutions, many healthcare maintenance organizations (HMOs) and hospitals have succeeded in enhancing their operations. Ensuring Regulatory Compliance AI can analyze documentation practices and alert organizations to potential compliance issues, ensuring adherence to regulations.
ProProfs
JANUARY 30, 2023
For example, here’s what learning expert Matthew Tang says about the frequency of refresher assessments for compliance training. For example: High-risk area – Hospital setting: Infection prevention and mortality rate are directly related. If employees don’t meet compliance measures, people can die.
Zendesk
JUNE 15, 2023
Violating HIPAA or insurance standards can have grave repercussions for the hospital and the patients, so a reviewer will want to know that the applicant takes it seriously. Do: Address industry-specific criteria, like HIPAA compliance. Don’t: Disclose sensitive information. Do: Incorporate customer service best practices.
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