eglobalis

NOVEMBER 3, 2024

Drawing inspiration from the agile, innovative cultures of South Korea and Israel, we can see that a shift toward creativity, adaptability, and individuality has the potential to enhance CX outcomes and cultivate deeper, more meaningful relationships.

CX 433

CX B2B Innovation Sentiment Analysis 433

CallCare

MAY 14, 2024

This shift not only helps improve operational efficiency but also fosters innovation and growth. This access can drive innovation and improve the quality of services delivered. By partnering with specialised service providers, businesses can mitigate risks associated with technological changes, compliance, and market fluctuations.

Business Services 52

Business Services Legal Compliance Innovation 52

Intercom, Inc.

DECEMBER 13, 2018

One innovation behind Workplace is its News Feed-based algorithm , which has been fine-tuned to respond to work use cases. For example, we launched at AstraZeneca (a large pharmaceutical company) six months ago. We launched at GSK (another pharmaceutical company) in July. On day one, we had 70,000 employees using Workplace.

Pharmaceutical 151

Pharmaceutical Start-ups Gaming Sales 151

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132