MattsenKumar

JUNE 3, 2021

Saturated e-commerce markets like the US and Germany witnessed a 52% and 30% rise in online shopping. Almost two years since the first case of COVID was recorded, the e-commerce shape has transformed. Players with a lack of vision or customer-centric practices had a tough time accommodating.

E-commerce 52

E-commerce Retail Non-Profits Government 52

MattsenKumar

MAY 18, 2021

Techcrunch’s report says “COVID-19 accelerated e-commerce adoption by 5 years”. The story highlights how customers in retail stores decreased by 25% in Q1, 2020, and by 75% in Q3, 2020. What the research fails to point out is “increased competition among e-commerce players”. What is E-commerce Customer Churn?

E-commerce 52

E-commerce Net Promoter Score Engineering Social Media 52

Beyond Philosophy

JUNE 23, 2015

and, while some carriers are taking precautions to protect their customers from text message advertising, so far neither the direct marketing industry nor the federal government has been able to control this form of spam. Certainly, the transactional advantages of e-commerce are very appealing.

E-commerce 98

E-commerce Retail Customer Acquisition Government 98

Intercom, Inc.

AUGUST 29, 2019

Those are SaaS companies, but e-commerce is a core part of what they do, so they work closely with Stripe. You need to start having more structure and governance in how you do everything. I think a lot of companies struggle with investing in their current customers versus just trying to ramp up new local acquisition.

Sales 172

Sales Start-ups E-commerce Manufacturing 172