Customer Relationship Management Hospitality Machine Learning Omnichannel 
Ameyo Callversations
SEPTEMBER 8, 2021
We have some facts to help understand why and how call centers play an essential role in customer engagement. Nowadays, many contact centers use an omnichannel strategy for customer service with the hope of reaching the greatest possible audience.
SurveySensum
JULY 14, 2020
Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. He founded Feedbackly, a customer feedback software in 2012, and CXForum, a CX network CX of CX professionals and companies to bring knowledge and methods together to create better experiences unconditionally in 2019. Website : [link].
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