Remove Customer Relationship Remove Hospitality Remove NPS Remove VOE
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Since then, he has helped dozens of companies in conducting meaningful business insights, designing and engineering CX, optimizing Customer Service Excellence, Voice of Customers, NPS, Analytics, CX Strategy & Frameworks. Laura Bowyer – Head of Customer Excellence, UK and Ireland at KFC. LinkedIn : [link] /.