ClearAction

DECEMBER 14, 2017

Customer relationship management (CRM) — use of a database of customer transactions and facts that enable customized communications (1-to-1 marketing), upselling, cross-selling, and data-mining. Experiential marketing — events and campaigns that build customer advocacy.

CRM 66

CRM CEM Non-Profits Customer Experience 66

ClearAction

DECEMBER 14, 2017

Customer relationship management (CRM) — use of a database of customer transactions and facts that enable customized communications (1-to-1 marketing), upselling, cross-selling, and data-mining. Experiential marketing — events and campaigns that build customer advocacy.

CRM 59

CRM CEM Non-Profits Customer Experience 59

Taylor Reach Group

MAY 24, 2018

Some of the hot topics include Soliciting and evaluating new concepts, solutions, and ideas thanks to the VoC. Leverage the digital technology and improve retention and loyalty of your customers. Big Data & Analytics for Retail Summit : June 6-7, Chicago, IL. Learn from Fortune 500 companies and innovative start-.ups

Contact Center 48

Contact Center CX Healthcare Social Media 48