Customer Service CX North Carolina 
Customer Bliss
JULY 23, 2019
End service exhaustion! MakeMomProud #CX Click To Tweet. Recognize the Consequences of the Monkey on Your Customer’s Back. Globally, 56% of respondents in Microsoft’s State of Global Customer Service Report have actually ceased doing business with the brand because of poor service experiences.
Customer Bliss
FEBRUARY 21, 2018
Southwest places a heavy emphasis on customer experience, and last year, I actually interviewed Sonya LaCore , the company’s vice president, about the CX friendly culture that Southwest Airlines has created. CX #CustExp #PowerofMoments Click To Tweet. CX #CustExp #PowerofMoments Click To Tweet.
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