CX Accelerator

MAY 16, 2018

Apparently I’d live eight years longer if I moved to Hawaii? Year Two – “Have the laser focus of an Olympic athlete” – Marshall Martin It did not take long to understand that knowledge is power, especially in a customer service role. Time kills all deals” was a common phrase on the sales floor.

CX 203

CX Start-ups Gaming Education 203

Ameyo Callversations

AUGUST 16, 2022

This makes WhatsApp a great tool for reaching out to specific groups of people, such as families interested in vacationing in Hawaii or folks who want to try a particular food truck. As self-explanatory, an automated WhatsApp system may help automate a business’s sales flow. Sales Process Automation. Automate FAQs.

B2C 52

B2C Sales Innovation B2B 52

Steven Van Belleghem

DECEMBER 10, 2018

#1 Data comes to the front line of sales. Every customer touchpoint is going to become more digital. The quality of the ‘human touch’ in customer service will fundamentally increase because more data will be available for the front line staff. Hopper might see that a customer is looking at flights to Hawaii.

Customer Experience 52

Customer Experience Start-ups B2C Touchpoint 52

Lightico

MARCH 23, 2022

This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Sales – MGAs sell insurance policies to individuals and businesses. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise.

Retail 52

Retail Innovation Sales Customer Service 52