Zendesk Agents of Change program: Empowering communities with CX agent training
Zendesk
JANUARY 18, 2024
Alana Ramo, director of the Agents of Change program, explains why this work is so vital: “Zendesk helps nonprofit organizations train students with backgrounds in traditional customer service so they can enter into new careers with tech-enabled companies and access more opportunities. It also offers employee engagement opportunities.
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