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Stuck in an Outdated CX Framework? Here’s Why You’re Missing Out on Real Results

eglobalis

By recognizing and embracing what sets them apart, companies can create a CX journey that is both memorable and deeply relevant to their clients. This process is particularly powerful in sectors with high trust requirements, such as technology and cybersecurity.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. Salman Sharif – FCXP (CX-II), CX Advisor, and EMEA at Forrester. LinkedIn : [link]. Website : [link].