Remove Finance Remove Innovation Remove Transportation
article thumbnail

Unveiling the Top Auto Finance Innovators!

Lightico

Innovation is about more than technology. The auto finance industry has been blessed with the contributions and efforts of innovative leaders helping to drive digital transformation and benefits that will be reaped by lenders and their customers. Innovator of the Year (Subprime). Innovator of the Year (Service Provider).

Finance 52
article thumbnail

4 Customer Experience Lessons we can learn from Grab

Steven Van Belleghem

Diversification has become a big part of innovation, and Grab is completely on board with that trend. In 2018, it then went on to launch Grab Financial, which offers payment, insurance, and financing services. Few innovation approaches match the speed and convenience of creating an ecosystem with smart partnerships.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Seven Key Strategic Questions Critical to CX That You Must Answer

Beyond Philosophy

For years, telecom, finance, and the transportation sectors have been regulated monopolies. It has forced these old businesses to innovate, to re-establish relevance, and to compete with the new businesses. He said Customer Experience challenges are new to most organizations there.

CX 154
article thumbnail

Is the Future of Retail, Physical or Virtual?

C3Centricity

Invest in innovation teams or innovation centres to discover new competition and possibilities to test and learn in more rapid prototyping programs (outside of risk-averse culture). Why should shopping be any different from transport today? ]. Take a fresh look at space and consider it a blank slate.

Retail 85
article thumbnail

The Future of Retail is in the Stars (or is it the Cloud?) Testing

C3Centricity

Invest in innovation teams or innovation centres to discover new competition and possibilities to test and learn in more rapid prototyping programs (outside of risk-averse culture). Why should shopping be any different from transport today? ]. Take a fresh look at space and consider it a blank slate.

Retail 73
article thumbnail

Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

Transportation is what we do,” he added. Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. So often, we design something that works for HR or finance or technology and guess what? “We define our business as an experience business.

CX 26
article thumbnail

Tech in the ‘anywhere’ workplace

Qualtrics

Helps the environment: With fewer commuters using cars and public transport, carbon emissions will reduce. For this to work, the finance department will need to work closely with IT and come up with a solution that gives employees autonomy to organize themselves. The downsides of working from anywhere.