Hospitality, Social Media and South Carolina

2020 Vision: What Customer Service Looked Like in 2019

Fonolo

DECEMBER 4, 2019

With social media becoming a worldwide connector and a general display of the way modern generations communicate, the performance of customer service agents is increasingly hitting the internet as a result. Whether it was good, bad, or ugly, 2019 was a heck of a year on social channels. Good customer service can be hard to find.

Customer Service

Customer Service Social Media Hospitality Hospitality

Qualtrics gives thanks to healthcare workers

Qualtrics

APRIL 28, 2020

One colleague shared a story with me about her cousin, who is a mom, wife and nurse from Charleston, South Carolina. She is currently fulfilling her duty as a Captain in the Navy Reserves , working on a unit to care for the sick at a hospital in NYC. However, she is not at home with her family.

Healthcare

Healthcare Hospitality Hospitality Social Media

Tech Customer Success

2020 Vision: What Customer Service Looked Like in 2019

Qualtrics gives thanks to healthcare workers

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