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We’ve entered the new decade with great momentum in technological innovation. DMG’s crystal ball shows an amazing outlook for the world of service and contact centers. The changing workforce will drive much of the innovation in companies. VISION 2020. By Donna Fluss. View this document on the publisher’s website.
We enter the new decade with great momentum in technological innovation. DMG’s crystal ball shows an amazing outlook for the world of service and contact centers. The changing workforce will drive much of the innovation in companies. Vision 2020. More business (and personal) activities will be accomplished through mobility.
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