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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. Chad Horenfeldt – Director of Customer Success at Kustomer. LinkedIn : [link] /. Website : [link].

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Delivering an Unforgettable Customer Experience - Think customers.

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Porsche Invests in Customer Satisfaction - Think customers: The.

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Creating a Seamless Multichannel Marketing Strategy - Think.

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--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. Customer Strategy Trends. Social Media. Voice Of The Customer. 1to1 Media.