Want to be a call center representative? Here’s what you need to know.
Zendesk
MARCH 25, 2021
A call center representative is responsible for a number of different tasks: Providing omnichannel support: Your primary responsibility will be talking to customers on the phone, but you may have to use other tools as well. So, you’ll need to be self-sufficient with technology. Some of the other places in the U.S.
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