Sprinklr

OCTOBER 20, 2021

Social suites platforms are designed just for this purpose. Your unified social suites strategy should: Capture actionable consumer insights. An omni-channel social listening strategy is the fuel that makes your customer experience engine run. Learn more about Sprinklr’s AI-powered social listening tool.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Aquire

DECEMBER 21, 2021

In our personal lives, that could be learning a new language, playing a sport, or making origami frogs (true story). Resolve to check out these technologies and determine how they can help you create more engaging customer experiences. For example, do you practice social listening? Upskilling : Learn something new.

CX 98

CX Artificial Intelligence Innovation Predictive Analytics 98

Fonolo

JULY 5, 2023

These are typically generational trends caused by new technology or information about a product. And things like sponsoring sporting events form associations in consumers’ minds. Red Bull has used sports sponsorship to cement its place as an extreme sports brand very effectively over the last decade.

Social Media 104

Social Media Sports Customer Satisfaction Net Promoter Score 104