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Want to be a call center representative? Here’s what you need to know.

Zendesk

These might include email, live chat, CRM software , or social media. Most of the must-have qualifications are directly related to the tasks you’ll be doing routinely, while the nice-to-haves will give you a competitive leg up. How much money does a call center representative make? Some of the other places in the U.S.

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How to Create an Online Quiz for Business or Education

ProProfs

How to Create a Scored Online Quiz Here’s the process for creating a scored online quiz in seven simple steps: Step 1: Pick a template or start from scratch. Whether you’re creating a scored or personality quiz, there are two ways to get started. You can pick a template or build your quiz from the ground up.