SugarCRM

OCTOBER 15, 2021

Modern CRMs enhance your customer data to discover actionable insights. An AI-powered CRM can also detect your customers’ outlook and attitude towards you, understand your service agents’ demeanor with your customers, and help detect potential pain points in your customer interactions. Create a Data-Driven Environment.

CX 48

CX CRM Artificial Intelligence Invoicing 48

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Using Lumoa lets you identify performance gaps and actionable insights in your customer experience strategy. From a global market worth $9.5

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

Lumoa

SEPTEMBER 11, 2023

But since customer experience has a more broader outlook than customer service, additional data like repeat sales figures and customer retention rate are also taken into consideration. Using Lumoa lets you identify performance gaps and actionable insights in your customer experience strategy. From a global market worth $9.5

Customer Experience 78

Customer Experience Net Promoter Score NPS Start-ups 78

SurveySensum

JANUARY 6, 2025

Source: TrustRadius , AUGUST 02, 2021 2. But thats not all, the experts also help in gathering actionable insights and prioritize action plans so that you can identify the gaps and achieve your business goals. Is there an app like Google Forms for Outlook? Source: TrustRadius , APRIL 04, 2022 3.

Sentiment Analysis 52

Sentiment Analysis Outlook Start-ups AI 52

SurveySensum

NOVEMBER 25, 2024

Confusing Reporting Features In order to take action on the gathered feedback you need analytical reports that are easy to understand, decode, and derive actionable insights. It facilitates real-time feedback analysis for actionable insights. Source : G2 , ProProfs Review, Dec 28, 2021 G2 Review: 4.5/5

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52