Aquire

JULY 1, 2021

For example, people can ask a question to a pop-up widget (often looking like a robot with antennas) and artificial intelligence will make sure the conversation sounds and feels natural. Machine learning (ML). Conversational applications use ML to better understand human interactions. What do humans mean?

AI 125

AI Artificial Intelligence Machine Learning ML 125

Uniphore

JANUARY 25, 2022

However, in artificial intelligence (AI), the feeling is anything but cautious. Writing for The Wall Street Journal , technology columnist Christopher Mims observed, “we’ve entered a period of upheaval, driven by connectivity, artificial intelligence and automation.” That was before the global pandemic.

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AI Artificial Intelligence Healthcare Legal 130

DMG Consulting

OCTOBER 13, 2020

There’s nothing like a worldwide pandemic that requires people to social distance to emphasize the mission-critical nature of intelligent, artificial intelligence (AI)-based, omni-channel self-service solutions.) Today, companies are trying to put these solutions in production as quickly as they can.

ML 87

ML Machine Learning Artificial Intelligence AI 87

DMG Consulting

JUNE 8, 2021

But it’s only in the last 18 months that AQM solutions are seeing significant adoption, due to innovations in the area of artificial intelligence (AI) and machine learning (ML). Analytics-enabled QM has been talked about for at least 12 years and has been available to some degree for 10 of them.

Text Analytics 107

Text Analytics Contact Center VOC Artificial Intelligence 107

C3Centricity

JANUARY 13, 2021

Are you too hoping that technology and specifically artificial intelligence (AI) and machine learning (ML) will save your business? Looking to 2021, I would love to hear what topics you would like me to cover and which are of particular interest to you. Why Technology Won’t Help You Understand Your Customers.

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Hospitality Hospitality Actionable Insights Artificial Intelligence 111

VOZIQ

APRIL 14, 2021

While working with our clients, we have seen the transformational effect artificial intelligence (AI) has on customer experience, cost reduction and profitability. In their minds, AI is about developing some ML models which one of their data analysts or data scientists can easily accomplish in a few months.

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ML AI Machine Learning Artificial Intelligence 52

SugarCRM

JULY 15, 2021

Aided by machine learning (ML) and artificial intelligence, innovation is just a creative and “opportunistic” team away. And what better way to make a difference if not through innovation?

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Innovation Artificial Intelligence Predictive Analytics ML 49