Hodusoft

OCTOBER 26, 2021

HoduSoft joins GITEX 2021 at Dubai with Tech Giants; exhibits UC products. At the GITEX Technology Week 2021, the leaders of the world’s renowned technology companies exhibited their ambitious products and services. The HoduSoft leadership participated in the face-to-face event to meet customers and partners.

Contact Center 52

Contact Center Government Omnichannel Technology 52

Hodusoft

DECEMBER 26, 2024

Social Media A decade ago, customer service through social media was something BPOs could never fathom. As per one stat , in 2020-2021 alone, preference for social messaging for customer service increased 110 percent! But today, a majority of people want to connect via social media and organizations need to provide that.

Contact Center 52

Contact Center Omnichannel Social Media Sentiment Analysis 52

SugarCRM

MAY 10, 2022

Our inaugural awards program celebrated Sugar’s global customers , who pushed our boundaries for breakthrough customer experience and business growth. SugarCRM Named a Hot Company to Watch in 2021 by Nucleus Research. SugarCRM Named a Leader in 2021 Nucleus Research CRM Value Matrix. We Celebrated.

Sentiment Analysis 26

Sentiment Analysis CRM Customer Relationship Management B2C 26

Hodusoft

MARCH 3, 2022

As businesses realize the many benefits of call center software , it is no surprise that the call center software market valued at $20.5 between 2021-2028 as per Grand View Research. Today, all small businesses need a robust internet connection and a call center softwar e package to have their own call center up and running. .

E-commerce 52

E-commerce Social Media Omnichannel Healthcare 52

ProProfs

DECEMBER 5, 2022

More than two-thirds of tech organizations worldwide experienced a talent shortage in 2021. . Management Skills Assessments. Online assessments are key in identifying and grooming top talent, making them crucial for business growth. Needless to say, the struggle is real! Psychographic Tests. Job Simulation .

Start-ups 52

Start-ups Sales Customer Relationship Management Business Growth 52

Intercom, Inc.

APRIL 28, 2022

She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot , and a few months ago, in September of 2021, she was promoted to CEO.

CRM 118

CRM Start-ups Voice of the Customer Customer Journey Map 118