Agentic AI and Behavioural Journey Mapping: Designing for Customer Intent, Not Just Actions
eglobalis
JUNE 17, 2025
This use of dynamic intent modelling is documented in their 2023 onboarding optimization case study. Step 3: Shift from Linear Funnels to Adaptive Journeys Agentic AI enables experiences to evolve on the fly. This transparency increased user trust by 15% according to their 2023 digital sentiment report.
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