ECXO

JULY 26, 2023

Agile, cross-functional teams – marketing, sales, customer services and contact centres, operations, product teams, tech and PR have access to instant, actionable insights. Choose a solution that can handle large volumes of real-time data and scale with your business growth. In 2024 we are launching our education program.

Predictive Analytics 296

Predictive Analytics Education Touchpoint CX 296

SurveySensum

MARCH 26, 2024

Now, to effectively harness the power of customer feedback, you need a robust customer feedback tool to create surveys, gather and analyze thousands of feedback, and derive actionable insights from it. List of the 11 Best Survey Tools in 2024 Here’s a list of 11 popular and widely used survey tools: 1. G2 Rating: 4.4/5

Text Analytics 52

Text Analytics Customer Feedback Actionable Insights Sentiment Analysis 52

SurveySensum

MARCH 26, 2024

Now, to effectively harness the power of customer feedback, you need a robust customer feedback tool to create surveys, gather and analyze thousands of feedback, and derive actionable insights from it. List of the 11 Best Online Survey Tools in 2024 Here’s a list of 11 popular and widely used online survey tools: 1.

Text Analytics 52

Text Analytics Customer Feedback Actionable Insights Sentiment Analysis 52

SurveySensum

JULY 12, 2024

It allows you to create and share surveys with your customers and gather their NPS scores to know how happy they are with your small business. Thus, guiding you to make the right decisions for business growth. In this article, we explore the top 6 NPS software designed for small businesses.

NPS 52

NPS Start-ups AI Social Media 52

SurveySensum

FEBRUARY 14, 2024

Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. So, let’s start by understanding what is employee feedback and why businesses need to focus on it.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

SurveySensum

JULY 2, 2024

Yes No Starter – $59 per month Essential – $119 per month Growth – $239 per month Business – $359 per month 4.5 10 Best Customer Feedback Tools in 2024 1. Gather & analyze feedback in real-time, take action on negative feedback, and close the feedback loop in time with SurveySensum!

Customer Feedback 52

Customer Feedback Sentiment Analysis NPS Text Analytics 52

Lumoa

JANUARY 24, 2024

In 2024, delivering quality CX is so critical to business success that no Customer Experience Officer (CXO) can afford to overlook it. In fact, a report from 2020 found 95% of senior marketing executives agreed that CX roles were essential for business growth. In 2024, over 55% of web traffic is from mobile devices.

Text Analytics 78

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 78