ECXO

JULY 26, 2023

Choose a solution that can handle large volumes of real-time data and scale with your business growth. Data security and compliance should be prioritised to protect sensitive customer information. In 2024 we are launching our education program. Find out more here.

Predictive Analytics 296

Predictive Analytics Education CX Touchpoint 296

Retently

AUGUST 5, 2024

Welcome to The Ultimate Guide to the Best B2B NPS Software of 2024 ! If you’re looking to boost your customer satisfaction and drive business growth, you’ve come to the right place. So, let us guide you through the best B2B NPS software options of 2024. B2B mid-market businesses need advanced features and scalability.

NPS 105

NPS B2B Net Promoter Score Actionable Insights 105

Hodusoft

DECEMBER 4, 2024

As per a recent report published by MarketsAndMarkets, the global managed services market is estimated to grow at a compound annual growth rate (CAGR) of 6.9 billion in 2024 to USD 511.03 According to Datto’s Global State of the MSP Report 2024, increasing competition is one of the major challenges MSPs face today.

Invoicing 52

Invoicing Compliance Customer Satisfaction Engineering 52

SurveySensum

DECEMBER 24, 2024

Source: G2 review, Oct 08, 2024 2. Source: G2 review, Oct 08, 2024 3. Source: G2 review, Sep 01, 2024 4. Source: G2 review, Oct 02, 2024 5. Source: G2 review, Oct 02, 2024 5. Read more on the top 13 Jotfrom alternatives and competitors in 2024! The summary of the responses is not easy to understand.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

SurveySensum

DECEMBER 4, 2024

This CX metric has the ability to gauge customer loyalty and predict business growth. According to the extensive research done by Satmetrix in 2024, the industry average NPS in financial services is 73. This helps businesses connect with a diverse customer base. Compliance with data privacy regulations like GDPR.

NPS 52

NPS Net Promoter Score Close the Loop Customer Loyalty 52

SurveySensum

DECEMBER 13, 2024

It offers many key features like custom reports with charts, graphs, and tables, filters, data exportations, SSL encryption, HIPAA compliance, etc. While popular, Jotform, like any tool, has drawbacks that may not be ideal for some businesses. Source: G2 , Jotform Review, Feb 08, 2024 3. Source: G2 , May 14, 2024 5.

E-commerce 52

E-commerce Text Analytics Start-ups Social Media 52

SugarCRM

SEPTEMBER 10, 2024

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. More serious needs include compliance. But not all CRMs are the same.

CRM 49

CRM Invoicing Predictive Analytics Manufacturing 49