SurveySensum

DECEMBER 24, 2024

Source: G2 review, Oct 08, 2024 2. Source: G2 review, Oct 08, 2024 3. Source: G2 review, Sep 01, 2024 4. Source: G2 review, Oct 02, 2024 5. Source: G2 review, Oct 02, 2024 5. This tool lets you tag negative and positive messages, automate support, and close the loop quickly. And not just that.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

Lumoa

JANUARY 24, 2024

In 2024, delivering quality CX is so critical to business success that no Customer Experience Officer (CXO) can afford to overlook it. In 2024, over 55% of web traffic is from mobile devices. Its features include sentiment analysis, language detection, and AI-driven insights, which cater to a wide range of business needs.

Text Analytics 78

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 78

SurveySensum

FEBRUARY 14, 2024

But before we jump into our top 10 picks for 2024, let’s take a moment to understand what employee feedback really is. These tools come in all shapes and sizes – from simple survey tools to fancy platforms with features like sentiment analysis and automated reporting. Well, you’re in the right place!

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52

SurveySensum

JUNE 3, 2024

Source: Gartner , Mar 26, 2024 2. Source: Gartner , Feb 28, 2024 3. They provide end-to-end implementation support – from creating effective surveys to analyzing and prioritizing data points to close the loop and drive revenue. Qualtrics: CX Consultation Are you new to the world of CX? When to launch which survey?

Text Analytics 52

Text Analytics Start-ups CX Close the Loop 52

SurveySensum

OCTOBER 2, 2024

billion in 2024 and is projected to grow at a 9.8% Use sentiment analysis tools to find out the way your customers see your brand. From Gathering Feedback to Analyzing Trends and Closing the Loop, SurveySensum is Your End-to-End CXM Solution! It’s no wonder the global CRM market is valued at $70.2 billion by 2034.

Customer Relationship Management 52

Customer Relationship Management Customer Experience Management Customer Relationship CXM 52

SurveySensum

APRIL 18, 2025

Source: Capterra (July 2024) 3. Source: Capterra (December 2024) 5. Source: Capterra (June 2024) 6. With SurveySensum, you get AI-powered text and sentiment analysis, real-time dashboards, closed-loop ticketing, WhatsApp surveys, and cross-tab analysis so every response actually leads to smarter decisions.

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52