SurveySensum

NOVEMBER 23, 2023

Text Analytics Software The innovative Text and Sentiment Analysis technology automatically extracts quantitative data from unprocessed, qualitative information to discover patterns and trends within the text. You can easily target all the customers in your Retently account with a preset filter.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

JUNE 5, 2024

Source: G2 , Sep 18, 2018 Best Features It creates different types of custom surveys that align with your organization’s competencies and goals. It seamlessly combines customer, employee, and peer feedback into one cohesive system. The tools have versatile customization options that extend beyond surveys.

Construction 52

Construction Start-ups Text Analytics Net Promoter Score 52

SurveySensum

JANUARY 10, 2024

But don’t worry; this blog will provide you with the worst and best times to send a survey so that you can evaluate your strategies and gather authentic customer feedback. Best Times to Send a Survey in 2024 1. So, if a company sends a survey on a Tuesday, the response rate will be high. Let’s get started.

NPS 52

NPS Customer Feedback CX Text Analytics 52

SurveySensum

NOVEMBER 22, 2024

Source : G2 , Qualtrics Review, Sep 14, 2024 → Is Qualtrics ideal for small businesses ? Ease of Use We all know that Qualtrics is a powerful customer experience management tool, however, beginners may find its interface complex or difficult to navigate. Source : G2 , Qualtrics Review, Nov 15 2024 4. Let’s see! 5) Promoter.io

Text Analytics 52

Text Analytics Sentiment Analysis NPS Actionable Insights 52

SurveySensum

NOVEMBER 25, 2024

Also, the tool is better suited for beginners as it lacks some advanced capabilities, like less advanced text analytics software. Source : G2 , Medallia Review, Oct 11, 2024 2. Poor Customer Service Customer service is one of the major deciding factors when it comes to choosing any new tool.

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

SurveySensum

MARCH 21, 2025

Custom dashboards and reports for data-driven decision-making. Integrate surveys into HubSpot emails. Pros: Limited survey visibility In-app survey Cons: Limited customization capabilities Customer Review * Source : G2 , Apr 03, 2024 Pricing Paid plans start at $99/month. Available 3. Available 5.

NPS 52

NPS Start-ups Sentiment Analysis Customer Feedback 52

SurveySensum

NOVEMBER 6, 2024

Beginners can easily create customized surveys with no advanced scripting knowledge. Customer Reviews * Source : Sep 17, 2024 Looking for Qualtrics alternatives ? Text Analytics Software Unlike Confirmit and Qualtrics, SurveySensum’s text analytics software comes with the free plan and in the free version.

Text Analytics 52

Text Analytics Omnichannel CX Social Media 52

SurveySensum

APRIL 18, 2025

Basic Question Types & Survey Logic Microsoft Forms is ideal for short, simple surveys, but if you want something that allows you to be creative with your questions, it may feel restricting. Source: Capterra (July 2024) 3. Source: Capterra (December 2024) 5. Source: Capterra (June 2024) 6.

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52