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McKinsey Technology Trends Outlook 2024

NGDATA

Source The post McKinsey Technology Trends Outlook 2024 appeared first on NGDATA. The report emphasizes the importance of aligning long-term technology strategies with internal capacities and external ecosystems to successfully scale new technologies.

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CX 2025: Navigating the Mega Trends

DMG Consulting

CX 2025: Navigating the Mega Trends December 2024 2024 was another tumultuous year for the customer experience (CX) market with the entrance of many new artificial intelligence (AI)-enabled products. We at DMG Consulting appreciate and thank you for being part of our community.

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2024 Predictions Outlook: Sales Professionals Embrace AI Technology

Customer Think

At the forefront of 2024 is the unstoppable wave of technological innovation. The New Year symbolizes a clean slate, and January is the ideal time for sales professionals to dust off 2023 and kick off their sales priorities for Q1 with a renewed vigor. Pipedrive’s The State of Sales & Marketing Report found companies that […]

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Five insights on the State of CX in 2024

CX Network

As our flagship research is published, five CX leaders share their outlook for CX over the next 12 months

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A Q&A with Verint CEO Dan Bodner

Smart Customer Service

Dan Bodner, Verint chairman and CEO, sat down for a far-reaching interview with DestinationCRM.com during the Verint Engage 2024 conference in Orlando, Fla., answering questions on everything from the growth and future of the company to the outlook for the contact center industry. Featured on

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Bridging the Gap: Unveiling the Hidden Potential in Travel Loyalty Programs

Customer Think

In our 2024 Travel Loyalty Outlook […] With just a few taps or clicks, they can sift through a diverse assortment of travel brands and booking sites and just as easily book their trip. The result? They have become more value-conscious (and driven) than ever.

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9 Best Market Research Tools & Software in 2024

SurveySensum

In this blog, I will list down the top 9 market research tools of 2024 that you can implement within your organization and achieve your market research goals. So, let’s scroll down and get a sneak peek into these must-know market research tools of 2024. List of the Top 9 Market Research Tools and Software in 2024 1.