2025 AI Structured Data 
Execs In The Know
MARCH 14, 2025
The agent theyre speaking to has an AI-powered assistant working behind the scenespulling up order history, analyzing past interactions, and even predicting the best resolution based on similar cases. This is the reality of AI in customer experience (CX), not cold automation but technology that makes people better at what they do.
Lumoa
FEBRUARY 9, 2023
Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. With AI, you can get answers to most of your “why” questions.
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Execs In The Know
MARCH 14, 2025
The agent theyre speaking to has an AI-powered assistant working behind the scenespulling up order history, analyzing past interactions, and even predicting the best resolution based on similar cases. This is the reality of AI in customer experience (CX), not cold automation but technology that makes people better at what they do.
SurveySensum
APRIL 15, 2025
Top 11 Voice of the Customer Tools in 2025 To save you time and effort, weve shortlisted a list of the top VoC tools from the market based on their quality, cost-effectiveness, and performance. SurveySensum If you are looking for a top-notch AI-powered voice of the customer tool, SurveySensum is your right choice.
PeopleMetrics
APRIL 22, 2025
Over the past 3 months, Ive been revisiting lessons from Listen or Die: 40 Lessons That Turn Customer Feedback into Gold through the lens of AI. From NPS to VoC, AI has transformed how we look at and act on customer experience. AI is reshaping the way we analyze feedback, allowing for faster and deeper insights.
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