SurveySensum

DECEMBER 24, 2024

. * Source: G2 review, Oct 08, 2024 Considering these drawbacks, lets talk about the best alternatives to SurveyMonkey in the market that will meet your business needs and goals more accurately. Whatsapp Surveys Starts at $99/month 4.7 10 Best Qualtrics Competitors and Alternatives in 2025 3.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

SurveySensum

DECEMBER 13, 2024

Limited Customization Jotform lacks advanced customization options. So if you are looking for a tool with more nuanced customization options such as customizing survey design , colors and widgets, then this tool might not be ideal for you. 5 Top 13 Jotform Competitors & Alternatives in 2025 1.

E-commerce 52

E-commerce Text Analytics Start-ups Social Media 52

SurveySensum

NOVEMBER 26, 2024

Cons: It does not have specialized survey tools like Qualtrics. It does not provide its users with many custom survey templates. Medallia integrates with a variety of other tools and software, allowing data to flow seamlessly across platforms. Looking for alternatives to Medallia that will match your needs and requirements?

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. Both groups of technologies can be utilized to make analytics more actionable.

Net Promoter Score 167

Net Promoter Score Customer Experience B2C Social Media 167

CommBox

NOVEMBER 22, 2022

A good example of the CommBox 50-50™ approach would be Clal – a leading financial services and insurance provider that leverages CommBox’s smart chatbots to automatically handle 57% of ongoing customer requests. CSAT is The Total Number of 4 and 5 responses) / (Number of Total Responses) x 100 = % of satisfied customers.

CX 98

CX E-commerce Net Promoter Score NPS 98

SurveySensum

JULY 13, 2023

Yet only 49% of the customers said that they had positive customer experiences with companies. Improving retail customer experience for your brand is not only an expectation from your customers but also a requirement for your business growth. But don’t worry! As of 2022, Amazon had 157.4

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 13, 2023

Yet only 49% of the customers said that they had positive customer experiences with companies. Improving retail customer experience for your brand is not only an expectation from your customers but also a requirement for your business growth. But don’t worry! As of 2022, Amazon had 157.4

Retail 52

Retail Customer Experience Touchpoint Social Media 52