SurveySensum

JANUARY 16, 2025

Close the Loop Detractors are inevitable in surveys. And the efficient way to convert these detractors to promoters is closed-loop feedback. A two-hour SLA ensures issues are resolved swiftly, so your team can operate seamlessly.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

PeopleMetrics

MARCH 20, 2025

Closing the loop on customer alerts is one of the most fundamental aspects of an effective VoC program. But despite all the advancements in AI, this is one area where technology hasnt dramatically changed the core principles of closing the loop. It provides immediate ROI, reduces churn, and strengthens relationships.

Close the Loop 62

Close the Loop AI VOC B2C 62

SurveySensum

JULY 13, 2023

million subscribers by 2025, highlighting the program’s continued growth and success. Get instant detractor alerts on your CRM so you can close the loop in time. Brand Example: A key driver of customer loyalty for Amazon is its popular Amazon Prime membership program. As of 2022, Amazon had 157.4 million Prime subscribers.

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 13, 2023

million subscribers by 2025, highlighting the program’s continued growth and success. Get instant detractor alerts on your CRM so you can close the loop in time. Brand Example: A key driver of customer loyalty for Amazon is its popular Amazon Prime membership program. As of 2022, Amazon had 157.4 million Prime subscribers.

Retail 52

Retail Customer Experience Touchpoint Social Media 52

PeopleMetrics

APRIL 17, 2025

The Ultimate VoC Checklist for 2025 (In the Age of AI) Get executive buy-in. Close the loop on alerts fast. This is the ultimate checklist based on that work combining timeless VoC fundamentals with the incredible new possibilities AI brings to the table. Still step one. Know where you are on your VoC journey. Automate it.

VOC 62

VOC AI Close the Loop Machine Learning 62

SurveySensum

APRIL 23, 2025

A Quick Overview of Formstack Alternatives in 2025 Formstack Alternatives Pricing G2 Review Score Free Trial Free Version Customer Support SurveySensum Starting at $99 per month 4.7 (5) Set up notifications to address feedback to close the loop. 5) Yes Yes End-to-end customer support (WhatsApp, chat, calls, emails, etc.).

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

SurveySensum

APRIL 15, 2025

Moreover, post discussing the issues with the relevant teams, you can remove the issue from the core and close the feedback loop with the customer. How to close the feedback loop? It measures customer loyalty and sentiments by listening to your customers, understanding their expectations, and closing the loop.

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

Lumoa

JANUARY 14, 2025

We have some exciting stuff cooking up for 2025, and we hope they make it easier for you to take actions based on the voice of your customers. Check it out here , and be sure to attend where we showcase the features live! What a year of releases for Lumoa. That’s all folks! Thanks for reading!

NPS 78

NPS AI Close the Loop Text Analytics 78

SurveySensum

APRIL 18, 2025

Source: Capterra (March 2025) 2. Source: Capterra (January 2025) 4. Source: Capterra (March 2025) Knowing where it falls short, let’s now talk about what counts in choosing among the best online form builders. Beyond set themes, you cannot adjust layouts, sophisticated styling, or personalize the appearance.

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52

PeopleMetrics

APRIL 6, 2025

You can build the slickest mobile dashboards around, but when it comes down to it, mobile still works best for one thing: helping operators close the loop quickly. This is table stakes in 2025. The Two Non-Negotiables Lets be clear: Your surveys must render beautifully on mobile devices.

VOC 62

VOC Close the Loop NPS AI 62

PeopleMetrics

APRIL 22, 2025

Lesson #14 Revisited: Voice of Customer (VoC) Communications in the Age of AI - A 2025 Perspective Discover how AI is transforming VoC communications by enabling personalized, real-time insights and predictive messaging, while emphasizing that the core principles of clear, consistent, and human-centered communication remain essential.

AI 62

AI VOC Text Analytics NPS 62