SurveySensum

JANUARY 16, 2025

SurveySensum : In contrast to the two survey tools, SurveySensum offers unlimited survey questions and customizable industry-specific survey templates in the free version itself. Not just that, the survey builder comes with DIY capabilities. with the help of AI and ML.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

Aquire

APRIL 26, 2021

All of this has led to a massive adoption of chatbots that has allowed businesses to enhance customer experience digitally. billion by 2025, at a Compound Annual Growth Rate (CAGR) of 21.9 Eighty-two percent of Indian customers surveyed have messaged a business to make a purchase or reservation. billion in 2020 to $13.9

Customer Experience 111

Customer Experience Real Estate Healthcare AI 111

SurveySensum

JANUARY 16, 2025

SurveySensum : In contrast to the two survey tools, SurveySensum offers unlimited survey questions and customizable industry-specific survey templates in the free version itself. Not just that, the survey builder comes with DIY capabilities. with the help of AI and ML.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

CommBox

NOVEMBER 22, 2022

Autonomous Communication is a new approach that combines omnichannel communication and conversational AI to provide a fully automated customer experience while keeping humans in the loop. . The feedback here is invaluable and gives brands the ability to really connect with their customers and improve their services over time.

CX 98

CX E-commerce Net Promoter Score NPS 98