Gainsight

JANUARY 10, 2025

Gainsights latest report, The Customer Success Index (CS Index), conducted in partnership with Benchmarkit, reveals the trends reshaping CS in 2025. Lets examine the key trends that will define the future of CS in 2025. Time Saved: By automating tasks like data entry and churn detection, AI saves CS teams more than 10 hours per week.

B2B 52

B2B Data Entry AI Manufacturing 52

Comm100

DECEMBER 16, 2024

How to Automate Customer Service in 2025 Automating customer service in 2025 requires businesses to fully embrace advanced AI technologies and integrate them into existing departments and workflows. Heres our full guide on how you can take your customer service automation strategy to the next level in 2025: 1.

Customer Service 52

Customer Service Sentiment Analysis AI Social Media 52

Hodusoft

AUGUST 21, 2024

Data Entry Some BPOs specialize in data entry work. They input, update, and manage data for businesses. The employees in these BPOs ensure the accuracy and completeness of data and analytics. What Can Be Done to Enhance India's BPO Industry Further? But still, there is a scope to do even better.

Contact Center 52

Contact Center Legal Data Entry Social Media 52

Zendesk

OCTOBER 4, 2023

RPA allows bots to execute repetitive, back-office tasks and processes like data entry and extraction, filling out forms, processing orders, moving files, and more. There is some merit to this concern, as a report from Gitnux predicts that AI will replace 85 million jobs by 2025.

Artificial Intelligence 52

Artificial Intelligence Sentiment Analysis AI Machine Learning 52

Zendesk

OCTOBER 17, 2022

But without centralized data and cutting-edge analytics, businesses continue to rely on flawed human intuition, leading to inaccurate forecasts, sales pipelines, and quota attainment. In fact, Gartner estimates that by 2025, only the top 10 percent of B2B enterprise sales organizations will be using advanced data analytics.

Sales 52

Sales Data Entry Construction Start-ups 52

SugarCRM

OCTOBER 27, 2022

Gartner has reported that 80% of B2B sales interactions between suppliers and buyers will be at least partly through digital channels by 2025. Sugar Connect scoops up information from emails and calendar entries in both Google and Outlook without the user leaving their activity flow and uses that data to fill SugarCRM with zero effort.

E-commerce 26

E-commerce B2B CRM CX 26

Gainsight

APRIL 22, 2025

Staircase AI gives us that visibility without needing data entry from the team. What we heard at Revenue Unplugged was clear: The companies growing in 2025 and beyond will be the ones that treat the post-sale experience not as an afterthought, but as the engine of their revenue model. Theyre the strategy.

Sales 52

Sales Data Entry Customer Journey Map AI 52