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Machine Learning (ML) Uses algorithms to analyze data, identify patterns, and improve performance or make predictions without being explicitly programmed. Heres our full guide on how you can take your customer service automation strategy to the next level in 2025: 1.
Using data, AI continuously learns, making it a powerful tool for problem-solving. AI makes intelligent automation possible using these techniques: Machine learning (ML) : A type of AI that utilizes algorithms to learn from the data it acquires. For example, making decisions, understanding context, and personalizing responses.
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