Comm100

DECEMBER 16, 2024

By integrating AI-driven solutions into service workflows, businesses can streamline processes, optimize resource allocation, and deliver consistent, data-backed experiences that impact both customer retention and the bottom line. They want to provide omnichannel support to their customers without sacrificing on service quality.

Customer Service 52

Customer Service Sentiment Analysis AI Social Media 52

Hodusoft

AUGUST 21, 2024

Data Entry Some BPOs specialize in data entry work. They input, update, and manage data for businesses. The employees in these BPOs ensure the accuracy and completeness of data and analytics. Technology Innovation India is at the forefront of tech innovation for the BPO industry.

Data Entry 52

Data Entry Contact Center Legal Social Media 52

SugarCRM

OCTOBER 27, 2022

Gartner has reported that 80% of B2B sales interactions between suppliers and buyers will be at least partly through digital channels by 2025. Sugar Connect scoops up information from emails and calendar entries in both Google and Outlook without the user leaving their activity flow and uses that data to fill SugarCRM with zero effort.

B2B 26

B2B E-commerce CRM CX 26