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When it comes to customer experience, the NetPromoterScore(NPS) is a key measure of customer loyalty and satisfaction. Including these customers might skew results negatively, while omitting them means missing essential insights that could help you improve. billion by 2026 ?
Criteria like your company’s NetPromoterScore (NPS) or Customer Satisfaction Score (CSAT) will give you a fair idea of what customers’ opinions are like. Using Lumoa lets you identify performance gaps and actionableinsights in your customer experience strategy. From a global market worth $9.5
Criteria like your company’s NetPromoterScore (NPS) or Customer Satisfaction Score (CSAT) will give you a fair idea of what customers’ opinions are like. Using Lumoa lets you identify performance gaps and actionableinsights in your customer experience strategy. From a global market worth $9.5
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