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Innovative technologies like ML, Intelligent Automation, and Contact Center AI are helping businesses thrive and succeed in a post-pandemic world. 51% of companies are incorporating AI to improve and personalize their customer experience and enhance customer engagement. – Salesforce. The Future of AI in CX.
between 2021 and 2026. This growth is driven by increasing demand for customer service and support across industries, as well as advancements in technology such as artificialintelligence, chatbots, and other automated solutions that can improve efficiency and reduce costs.
According to a recent study , the global market for mobile banking is expected to reach a staggering $ 1824 million by 2026, with a compound annual growth rate (CAGR) of over 12.2% during the forecast period. Integration: Today, banks and finance businesses use multiple software to run their operations smoothly.
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