This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Today’s IVAs use machinelearning (ML) to identify new use cases and make recommendations on how to respond to them. Market Outlook for IVAs. Furthermore, we expect this IT segment to experience a 50 percent growth in customers for the following two years, 2025 and 2026. IVAs Are Good for Agents and CX.
billion by 2026. Chatbots Trends and Future Outlook. These efforts are based on a combination of AI, NLP and MachineLearning (ML). On the one hand, 69% of consumers prefer using chatbots to get instant responses ( Source ). On the other, the Conversational AI market is expected to reach the mark of US$18.4
We organize all of the trending information in your field so you don't have to. Join 20,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
2026 
48 
Let's personalize your content