2027 AI Innovation 
Ameyo Callversations
NOVEMBER 16, 2021
In a digital-first post-pandemic world, exceptional customer experience has become a priority without stepping out, and organizations are paying close attention to making it happen with inbuilt AI technologies in contact and cloud centers. A report predicts that the AI market size will reach US$ 270 billion by the end of 2027.
Customer Think
JULY 2, 2024
From AI to social media, the landscape of ecommerce is changing rapidly. trillion USD in 2023 and is predicted to soar to past 8 trillion by 2027. This is good news for innovative brands and ambitious business founders, offering huge opportunities for those who can catch the […] It’s also growing rapidly.
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DMG Consulting
SEPTEMBER 6, 2024
Conversational AI solutions are more than just enhanced self-service; they include capabilities that elevate the customer and employee experience (CX/EX), increase productivity, and deliver the intelligence to support a continuous improvement process. To order your copy of the Report, visit dmgconsult.com.
Ameyo Callversations
AUGUST 26, 2021
Over the last few years, AI and digital transformation have evolved some new trends, and contact centers fall under that transitioning verticals. Nowadays, businesses are evolving at a relatively faster pace due to AI and business analytics technologies. dollars by 2027. The global contact center market size amounted to 339.4
Hodusoft
MAY 24, 2023
The advancements in artificial intelligence (AI), 5G, and quantum computing have altered the digital landscape for good. The industry is projected to reach USD 496 billion by 2027. But this year onwards, AI is going to revolutionize the way call centers work. The international call center AI market size will grow from USD 1.6
SugarCRM
FEBRUARY 28, 2022
CRM is a multi-billion-dollar industry estimated to reach a by 2027. The Growing Role of AI. 91% say they expect to use AI technology to augment existing processes to increase over the next 24 months. This means automating and triggering actions in many different ways that only AI capabilities can achieve.
Execs In The Know
FEBRUARY 5, 2024
Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.
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