2027 Artificial Intelligence Sentiment Analysis 
Fonolo
DECEMBER 1, 2022
Tools enhanced with artificial intelligence are a must these days, along with IVR capabilities, smart routing, real-time analytics, and immediate access to caller information and context for agents. . billion by 2027. AI-based customer sentiment analysis notices keywords like “late order” or “refund” to help direct calls. .
Execs In The Know
FEBRUARY 5, 2024
Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
MattsenKumar
SEPTEMBER 21, 2023
The fusion of advanced Natural Language Processing (NLP) and Artificial Intelligence (AI) propels this technology to seamlessly transcribe and decipher meaningful understandings from conversations between call center agents and customers. billion in 2027 at a compound annual growth rate (CAGR) of 17.3 billion in 2022 to USD 5.1
Hodusoft
JANUARY 10, 2024
That’s why it’s not surprising to see that the hosted PBX market size exceeded USD 5 billion in 2020 and is poised to grow at over 12% CAGR between 2021 and 2027. And one of the front-runners in this transformation is the hosted IP PBX system. Here are some trends and developments to watch out for: 1.
C3Centricity
JANUARY 25, 2025
IDC’s latest Worldwide Artificial Intelligence Spending Guide shows that the global AI software market is expected to reach $251.4B by 2027, far exceeding earlier projections. Source ) Their system connects predictive analytics, consumer sentiment analysis, and dynamic segmentation in real-time. The result?
Expert insights. Personalized for you.
87 
Let's personalize your content